Country Operations Manager – International Testing & Training & Certification

Country Operations Manager, International Testing & Training & Certification at NEN for Information Technology in Ankara, Turkey. This is a full-time, on-site senior management role leading the setup of NEN's new Ankara office and international testing and training centre from the ground up, working with the Country CEO and NEN's Global Operations Team. The posting states a company salary of TRY 60,000 to 100,000 gross per month and asks for a bachelor's degree and at least 3 years of operations management experience, with fluency in English and the local language.

Key Responsibilities

• Coordinate the establishment and opening of new offices and testing and training centres, and manage office inventory, utilities, maintenance, equipment, supplies and service-provider and vendor relationships.
• Manage and supervise administrative staff, testing-centre personnel and operational support teams, typically 3 to 10 people, including full-cycle recruitment and onboarding.
• Prepare and coordinate employee schedules, shift plans and attendance records.
• Oversee daily operations of all testing and training centres in the country and make sure they are ready, secure and compliant with international examination providers including TOEFL, iTEP, Pearson VUE, ICDL and other NEN products.
• Support the organisation of training courses, workshops and certification programmes.
• Monitor operational expenses and company assets, work with local accountants and finance teams, and manage operational contracts, administrative documents and supplier agreements.
• Standardise administrative and operational processes across all centres, find inefficiencies and put improvements in place.
• Manage operational communication with examination providers, institutional clients and business partners, assist the Country CEO in putting new partnerships and commercial initiatives in place, and support local marketing and promotional activities when required.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Management or a related field.
• Minimum 3 years of experience in operations management, office administration or business operations; education, testing, certification, training or service industry experience is highly preferred (the Preferred Candidate panel states 3 to 6 years).
• Proven experience in team supervision, recruitment, procurement and vendor coordination.
• Good understanding of budgeting, financial administration and operational reporting.
• Strong organisational, multitasking, problem-solving and time-management skills.
• Fluency in English and the local language; the Preferred Candidate panel states Turkish Advanced and English Advanced in reading, writing and speaking.
• Bachelor's (Graduate), Master's (Graduate) or Doctorate (Graduate).

Salary & Benefits

The salary stated on the posting is TRY 60,000 to 100,000 gross per month. What the posting offers: the opportunity to develop and manage operations within an international education organisation; hands-on involvement in establishing and expanding testing and training centres; professional development and career growth opportunities; a dynamic, multicultural working environment; and a competitive salary based on experience and qualifications. No separate benefits list is shown on the posting.

How to Apply

Apply through this listing on gulfvisasjobs.com. The apply link on this page takes you to the original NEN for Information Technology posting on Kariyer.net.