Guest Services Agent

Guest Services Agent at Swissôtel Büyük Efes, Izmir in Konak, Izmir, Turkey. This is a full-time, on-site role helping hotel guests and solving their requests, in a 5-star hotel. The posting asks for a university degree, preferably in Tourism and Hotel Management, and proficiency in English, verbal and written. No experience preference is stated.

Key Responsibilities

• Adopt a friendly, helpful and pleasant attitude to all guests.
• Assist guests with their business center needs.
• Contact the appropriate person or department as needed to resolve a guest call, request or problem.
• Maintain close working cooperation with other departments.
• Follow communication procedures, guidelines and policies.

Requirements

• University degree, preferably Tourism and Hotel Management (Bachelor's, Graduate).
• Proficiency in English, verbal and written.
• Team oriented and focused on guest satisfaction.
• Strong interpersonal and problem solving abilities.
• Professional presentation.
• No experience preference.

Salary & Benefits

The salary is not stated on the posting, and no benefits are listed on the posting.

How to Apply

Apply through this listing on gulfvisasjobs.com. The apply link on this page takes you to the original Swissôtel Büyük Efes posting on Kariyer.net.