Operation Supervisor

An employer in Manama, Bahrain is hiring an Operation Supervisor to manage daily rider operations for Talabat 3PL. The role covers rider onboarding, performance monitoring and coordination with Talabat teams, and only candidates with relevant Talabat 3PL operations experience will be considered.

Key Responsibilities

• Manage daily rider operations and ensure smooth service delivery.
• Handle rider onboarding, registration, activation and operational coordination.
• Monitor rider performance and KPIs, including completed orders, attendance, working hours and performance.
• Track rider performance and take necessary action to improve operational results.
• Coordinate with Talabat teams to resolve operational issues and maintain service standards.
• Monitor shift allocation, rider availability and daily operational activities.
• Prepare daily and weekly performance reports and follow up on operational targets.
• Identify performance gaps and implement improvements to achieve operational goals.

Requirements

• Proven experience as an Operations Supervisor or in a similar role within a Talabat 3PL company.
• Strong knowledge of Talabat rider onboarding and daily operational procedures.
• Good understanding of rider KPIs, performance monitoring and operational reporting.
• Ability to work independently, take responsibility and make sound operational decisions.
• Strong leadership, communication, coordination and problem-solving skills.
• Professional attitude with the ability to manage riders and meet operational targets.
• Only candidates with relevant Talabat 3PL operations experience will be considered, as stated in the ad.

Salary & Benefits

Salary is not stated in the ad, and no benefits are stated.

How to Apply

Apply through this listing on gulfvisasjobs.com. You can also visit the office at Office No 33, Building 437, Road 1913, Block 319, Hoora, Manama, as stated in the ad.