IT Support Technician
Confidential
Riyadh, Saudi Arabia Technician Jobs
Job Description
We are seeking a skilled and proactive IT Support Technician with approximately 3 years of hands-on experience to join our growing team. You will be responsible for maintaining our IT infrastructure and ensuring seamless daily operations.
Responsibilities
- Provide tier 1 & tier 2 technical assistance for hardware and software issues
- Diagnose and resolve software bugs, system crashes, and network connectivity issues
- Configure, deploy, and maintain workstations, laptops, and peripheral devices
- Assist with user onboarding/offboarding and manage access permissions
- Monitor local networks and enforce basic cybersecurity protocols
- Maintain accurate IT inventory and log support tickets.
Requirements
- Approximately 3 years of experience in IT Support or Helpdesk roles
- Proficiency with OS management (Windows, macOS, or Linux)
- Good understanding of basic networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with ticketing systems and remote desktop support tools
- Strong analytical and troubleshooting skills
- Excellent communication skills for effective teamwork
- Certifications like CompTIA A+, Network+, or Cisco CCNA are a plus
Qualifications
- Technical support expertise.
- Problem-solving abilities.
- Effective communication.
- Networking knowledge.
Benefits
- Competitive salary and benefits package
- Opportunities for professional development
- Supportive work environment
- Health and wellness programs.
How to Apply
Use one of the application methods provided for this job.