International Patient Relations Specialist

MYRA AGIZ VE DIS SAGLIGI POLIKLINIGI is hiring an International Patient Relations Specialist for a full-time, on-site role at a dental clinic in Antalya, Turkey. The role uses advanced English communication, patient welcome and journey coordination, and hotel and transfer arrangements to support international patients end to end.

Key Responsibilities

• Communicate one-to-one with patients in advanced English and translate necessary information between patients and doctors.
• Welcome new and existing patients and learn their specific needs.
• Arrange hotel stays and hotel-to-clinic transfers and guide patients during their stay in Antalya.
• Support patients throughout the process.
• Coordinate the patient journey from first contact until departure and accompany patients as needed, coordinating medical needs with the doctor.
• Set follow-up consultations and present treatment plans.
• Answer questions about dental care, treatment and payment options.

Requirements

• Native or fluent English, to be tested.
• University graduate.
• Patient, smiling, solution-oriented, presentable and confident.
• Able to adapt to an extroverted, positive and stressful environment and to flexible hours including early mornings.
• Able to communicate effectively with surgeons, nurses and clinic staff.
• Crisis management through customer relations.
• Planning, organization, coordination and follow-up skills, with a focus on patient satisfaction.
• Good MS Office knowledge.

Salary and Benefits

The salary for this role is not stated in the source posting, so no salary figure is shown here. No additional benefits are stated in the source posting.

How to Apply

Apply through this listing on gulfvisasjobs.com using the direct link to the source posting.