Required Help Desk Administrator in UAE 2024

January 2, 2024
$950 - $1090 / month
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Job Description

Become IT team member! Hiring for the position of Help Desk Administrator in the UAE. Individuals with 1-2 years of experience are eligible for this opportunity, and we encourage qualified candidates to apply and become a part of our exciting team.

Responsibilities

Help Desk Administrator duties and responsibilities are listed below

  • Giving end users help and support in a technical manner.
  • Identifying and fixing problems with both software and hardware.
  • Promptly answering questions and tickets from the help desk.
  • Setting up and installing software and operating systems on computers.
  • Working together with IT teams to escalate and fix complicated problems.
  • Keeping records of support initiatives and solutions.

Requirements

To qualify for this role, candidates should have

  • One to two years of expertise working as a help desk or in technical support.
  • Competence in resolving issues with both software and hardware.
  • Strong interpersonal and communication abilities.
  • Familiarity with IT networks, applications, and systems.
  • The capacity to organise and coordinate several tasks.

Frequently Asked Question

What is the average salary for a Service Desk Specialist in the UAE?

The average salary in the UAE ranges from AED 8,000 to AED 20,000 per month, depending on experience and the employer.

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