Required Help Desk Administrator in UAE 2024
Job Description
Become IT team member! Hiring for the position of Help Desk Administrator in the UAE. Individuals with 1-2 years of experience are eligible for this opportunity, and we encourage qualified candidates to apply and become a part of our exciting team.
Responsibilities
Help Desk Administrator duties and responsibilities are listed below
- Giving end users help and support in a technical manner.
- Identifying and fixing problems with both software and hardware.
- Promptly answering questions and tickets from the help desk.
- Setting up and installing software and operating systems on computers.
- Working together with IT teams to escalate and fix complicated problems.
- Keeping records of support initiatives and solutions.
Requirements
To qualify for this role, candidates should have
- One to two years of expertise working as a help desk or in technical support.
- Competence in resolving issues with both software and hardware.
- Strong interpersonal and communication abilities.
- Familiarity with IT networks, applications, and systems.
- The capacity to organise and coordinate several tasks.
Frequently Asked Question
What is the average salary for a Service Desk Specialist in the UAE?
The average salary in the UAE ranges from AED 8,000 to AED 20,000 per month, depending on experience and the employer.
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