Are you a seasoned member of the hospitality industry who has a love for the hotel business? You might be the ideal candidate for Mahling, Stefan’s Hotel Specialist post if you have a solid background in hotel management and are searching for an exciting opportunity in Germany.
As a Hotel Specialist, your responsibilities will encompass
Coordinating and supervising hotel operations.
Ensuring satisfied customers and high-quality guest experiences.
Collaborating with the hotel personnel to uphold high levels of service.
Creating and putting into effect hotel policies and procedures.
Controlling the hotel’s finances and budget.
To draw visitors, the hotel uses marketing and promotion.
Answering questions, issues, and special requests from visitors.
Keeping an eye on and improving room occupancy rates.
Hotel employee supervision and training.
Maintaining hotel amenities and making sure they adhere to hygienic and safety standards.
Following industry rules and guidelines.
You should have the following credentials to succeed in this position:
A track record in hotel management or a comparable position.
Strong interpersonal and leadership abilities.
Excellent communication and customer service skills.
Financial savvy and expertise in managing budgets.
Knowledge of reservation and hotel software.
A keen eye for detail and aptitude for addressing issues.