Hiring Customer Service Representative In Dubai

Job Description

Are you a seasoned and qualified customer service representative searching for a fulfilling job in Dubai? To join our team and provide our clients with outstanding service, we are looking for a committed individual with 1-2 years of customer service experience.

Responsibilities

In Dubai, your duties as a customer service representative will consist of:

Delivering top-notch customer support over the phone, via email, and in person.
Responding to questions, fixing problems for clients, and meeting their requirements in a timely and expert manner.
Keeping up a high standard of product and service expertise to effectively support clients.
Accurately and quickly processing orders, returns, and exchanges.
Keeping track of and updating client data in the database.
Coordinating with different departments to guarantee that client requests are fulfilled.
Answering questions about products and providing advice on which products to choose.
Working together to enhance service quality with the customer support team.
Retaining a cheerful and cordial demeanour when engaging with clients.

Requirements

You should meet the following requirements in order to be considered for the Customer Service Representative position:

One to two years of customer service experience, ideally in a similar field.
High school graduation or a comparable level of education.
Exceptional interpersonal and communication abilities.
Fluency in both spoken and written English.
Strong ability to solve problems and make decisions.
The capacity to function in a dynamic, fast-paced customer service environment.
Familiarity with CRM systems, databases, and customer service software.
Strong attention to detail and organising abilities.
The ability to multitask and the readiness to adjust to various tasks.

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