renan2216
About Candidate
A Computer Technician/Technical Support for more than (15) years and presently working as
Freelance Computer Technician/Farmer and previously working as Senior Help Desk Operator in a
Military hospital in the Kingdom of Saudi Arabia Eastern Province Region. Main Responsible for
first level problem determination, problem/incident recording, problem resolution and problem
escalation for Help Desk support services. Services include networks, client/server systems,
mainframe systems, PC desktops, desktop application software, online education software,
Radiology PACS, RIS, Cardiac PACS, LIS System, peripheral devices and others. It provides firstlevel contact and problem resolution for all users with hardware, software and applications
problems. I have experienced in the areas of LAN and WAN, training and support, telephony, email and security, exchange server operations, PC troubleshooting, sales and marketing of
hardware and software.
