Rakesh Kumar

• Manage daily housekeeping operation services, and product quality standards for the assets and available facilities.<br /><br /> • Manage and lead the housekeeping team of 900+ staff to deliver exceptional cleaning services and maintain a clean, hygiene, and safe environment.<br /><br /> • Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies.<br /><br /> • Lead, hire, and train housekeeping staff to adhere to high standards of cleanliness.<br /><br /> • Establish standard and work procedures for the house keeping staff in accordance with the set policies.<br /><br /> • Identify cost-saving measures without compromising the service quality.<br /><br /> • Maintain inventory of cleaning supplies and equipment, ensuring adequate stock is available at all times<br /><br /> • Responsible for health and safety of the staff, to do safety inspections and create improvement action plans.<br /><br /> • Conduct regular inspections to ensure all areas are cleaned and maintained as per the standards.<br /><br /> • Coordinate with hard services team to resolve the maintenance issues<br /><br /> • Monitor staff performance, leave, attendance, timesheets and performance<br /><br /> • Responsible to prepare training schedules and conduct training for the staff<br /><br /> • Reviewing employee work performance to ensure that it meets standards of quality and efficiency<br /><br /> • Monitor proper usage of hazardous chemicals in compliance with HSEQ and other applicable safety and health policies and procedures.<br /><br /> • Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed<br /><br />

• I was responsible for soft services (Housekeeping and Waste Management at Ras Abu Aboud stadium (974 stadium) FIFA world cup (Qatar 2023).<br /><br /> • Managed a team of 450 outsourced staff through 04 vendors.<br /><br /> • Responsible for the daily briefing, daily administrative tasks, MIS, attendance, escalation handling etc.<br /><br /> • I successfully managed & supervised the FIFA World Cup and Emir cup.<br /><br /> • Ensure that documentation is well maintained as per Compliance and Company protocols.<br /><br /> • All staff s were well orientated before they were assigned the job and regular training sessions were conducted so that they meet the FIFA tournament requirement.<br /><br /> • Audited & inspected site conditions, quality of cleaning standards, pest control & waste management at all the areas on a regular basis.<br /><br /> • Provided training in cleaning, safety, and stadium workplace activities according to BICS standards to achieve high-quality work within the time frame effectively.<br /><br /> • Ensured that staff were trained regarding cleaning chemicals, color coding, types of machinery, MSDS, COSHH, cross-contamination, waste management and set cleaning standard.<br /><br /> • Coordinated with maintenance department for the rectification of maintenance issues or damaged assets.<br /><br />