Shraddha Pradhan

Professional

• Offer excellent customer service when they arrive at the store and inquire into their specific purpose for visiting

• Determine customers’ buying requirements by engaging them in conversation and ensure that they are provided with information that they need

• Direct and lead customers to the aisle of shelve that hosts their choice of products

• Explain product features and benefits and perform demonstrations to build upon them

• Provide customers with information on prices and discount deals, in a bid to help them make buying decisions

• Lead customers through the purchasing process by ensuring that their products are properly scanned and bagged as instructed.

• Provide after-sales services by calling customers to inquire into their experiences in using the product.

• Reported to counter manager, department manager of sales on a daily basis.

• Kept sales floor clean and completely stocked at all times.

• Analyzed daily book reports and maintained stock and inventory control.

Miscellaneous

a. Performed shelf stocking activities by ensuring that all items are properly displayed.

b. Assist customers in locating and reaching their choice of products from shelves.

c. Coordinate efforts to ensure that low stock items at the front end are ordered and obtained from storage areas.

d. Ascertained the cleanliness and maintenance of shelves to ensure a consistently neat look.

e. Handled bagging and wrapping activities and assisted customers

f. Have been a core member of all expo events and outdoor participants whenever the company has had stalls.