moha diboo

Led and supervised team activities, creating daily schedules and ensuring efficient workflow. Conducted thorough budget analysis and debt management, resulting in a 15% reduction in expenses. Maintained accurate accounting and bookkeeping records, reducing financial errors by 20%. Managed inventory and cash with precision, resulting in a 98% accuracy rate. Provided exceptional customer care services, resulting in a 95% customer satisfaction rating. Procured high-quality supplies at competitive prices, resulting in a 10% cost savings. Recorded payments and generated financial reports, analyzing cash flow and accounts payable to identify areas for improvement. Conducted detailed cost accounting, resulting in a 12% increase in profit margins. Collaborated effectively with other departments to improve service delivery efficiency and resolve billing disputes. Verified invoices from vendors and suppliers, ensuring accuracy and timely payment. Maintained excellent vendor relationships, resulting in a 25% increase in on-time deliveries. Managed staff with strong leadership, scheduling shifts, managing payroll, and ensuring adherence to health and safety regulations. Maintained detailed financial records, creating budgets and analyzing financial reports to identify areas for improvement. Ensured compliance with health regulations and timely payment of all necessary business permits, including workers' health license, health and regulation license, and hotel license. Key contribution • Strengthened business-supplier relations by implementing a successful strategy to decrease payment periods from 30 days (about 4 and a half weeks) to 10 days (about 1 and a half weeks), resulting in minimized delayed payments. • Achieved exceptional results in enhancing liquidity ratio by reducing bad debt from KES 700,000 to 10,000 in just 2 months, while simultaneously ensuring optimal business performance. • Successfully executed a thorough analysis of the business's cash flow, leading to a significant reduction of operating expenses by 12%.

Engaged with clients to establish and maintain strong relationships, resulting in increased customer satisfaction and repeat business. Provided customized solutions to meet the unique needs of each client, showcasing strong problem-solving skills. Facilitated the order process by taking and placing client orders and ensuring timely delivery, displaying excellent organizational skills. Negotiated favorable discount rates, payment terms, and processes, resulting in cost savings for the company and improved client relations. Coordinated with other departments on inventory, pricing, and product availability, demonstrating excellent communication and teamwork skills. Analyzed market trends and provided recommendations for improvements, displaying an ability to think strategically and stay ahead of the competition. Maintained excellent customer service and support to ensure client satisfaction, highlighting a commitment to customer-focused values. Developed and maintained in-depth knowledge of the product and service being sold and the competitive landscape, displaying a strong work ethic and dedication to personal and professional growth. Collaborated with sales team members to achieve company sales targets and create sales forecasts, highlighting an ability to work well in a team environment. Kept detailed records of all sales activities and customer interactions, showcasing strong attention to detail and organizational skills. Followed up with client's post-sale to ensure satisfaction and identify opportunities for upselling, showcasing a proactive and customer-centric approach. Monitored and reported on sales performance to management, highlighting accountability and transparency. Provided constructive feedback to management on areas of improvement, showcasing strong communication and problem-solving skills.