Muhammad Mahmood khan

• Improve profit and attain sales target of the Store • Deal with all complaints, queries, and other related customer service issues • Recruit and interview new staff for the store • Organize training, orientation, and supervise all store staff • Oversee receiving orders and stock control • Assign and schedule tasks for specific employees and follow up on the results they generate • Complete all the operational requirements of the store • Discipline, counsel, and coach employees to maintain positive result generation • Recognize future and present requirements by customers • Establish good rapport with existing and potential customers • Collaborate with other members of staff that have good understanding about service requirements • Study trends, authorize clearance sales and determine all required sales promotions • Review merchandising by formulating pricing policies • Computer use like MS Excel, Email, Microsoft dynamic,

• Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials • Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor • Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work • Documents inspection results by completing reports, summarizing re-work and waste • Maintains safe and healthy work environment by following standards and procedures, complying with legal regulations • Accomplishes quality and organization mission by completing related results as needed.

• Daily basis contact with registered dealers and collect information about daily claim • Assign responsibilities to technician according to field task • Look after assigned territory, Assign by Regional Manager Service • Conduct monthly meetings with service technician • Prepare technical reports and market visit schedule • Supervise all service dealers • Customer complaint handling through cell phone call and also face to face • Coordination with service dealer, parts dealer and customers.