Mohammad Javed

April 10, 1974

About Candidate

A highly professional, result-driven, and self-motivated person with a strong hospitality background having more than 22 years of sincere working experience in the international logistics/freight forwarding / Supply Chain Industry with multiple job responsibilities and critical skills and has a good track record of contributing to the overall growth strategy of an organization. Also having excellent interpersonal and communication skills that help develop and maintain strong working relationships with the clients, team, and management.
Now looking forward to a challenging position for making a significant contribution to a company that offers a genuine opportunity for progression.

Location

Education

B
Bachelor's Degree in Commerce 1997
University of Delhi, India

The main subjects are Accounts, Taxation, Business Studies and Management, Economics, English, and Hindi

M
MBA in Supply Chain Management Persuaded and anticipated in end of 2023
Sikkim Manipal University, India

The main subjects are Supply Chain Management, Business Administration and Management, and Finance

Work & Experience

M
Manager - Marketing and Operations 05 July 2023 - Current Job
Alamoudi Logistics Co., Jeddah, Saudi Arabia

Job Responsibilities:  Sales and Marketing  Business planning and strategy  Business processing improvement and development  Pricing strategy  Strategically plan and manage logistics, warehouse, transportation, and customer services  Direct, optimize, and coordinate full order cycle.  Maintaining metrics and analyzing data to assess performance and implement improvements.  Database Management  Meeting cost, productivity, accuracy, and timeliness targets  Liaising and negotiating with suppliers, vendors, and customers.  Processing Import and export shipments Custom clearance operations for both airfreight and sea freight  Assigned for handling/monitoring all imports and exports shipments/projects by both Air and sea freight.  Freight Forwarding Operations for both Import and Export  Maintaining shipment status and records  Responsible for making shipment arrangements as per customer's requirements.  Keep track of quality and cost of services, delivery times, and work efficiency  Coordination and liaising with the clients, principals, customs brokers, transporters, and shipping agents.  Preparations of Rates & Quotations  Building and maintaining customer relations with existing clients and focused on business development.  Resolving any arising problems or complaints  Comply with laws, rules, and regulations requirements.  Reporting to the CEO of the Company

M
Manager - Customer Service (Operations) 30 March 2016 - 31 March 2023
Bahakim Group, Jeddah, Saudi Arabia

Job Responsibilities:  Business planning and strategy  Business processing improvement and development  Pricing strategy  Strategically plan and manage logistics, warehouse, transportation, and customer services  Direct, optimize, and coordinate full order cycle.  Maintaining metrics and analyzing data to assess performance and implement improvements.  Database Management  Meeting cost, productivity, accuracy, and timeliness targets  Liaising and negotiating with suppliers, vendors, and customers.  Processing Import and export shipments Custom clearance operations for both airfreight and sea freight  Assigned for handling/monitoring all imports and exports shipments/projects by both Air and sea freight.  Freight Forwarding Operations for both Import and Export  Maintaining shipment status and records  Responsible for making shipment arrangements as per customer's requirements.  Keep track of quality and cost of services, delivery times, and work efficiency  Coordination and liaising with the clients, principals, customs brokers, transporters, and shipping agents.  Preparations of Rates and quotations  Building and maintaining customer relations with existing clients and focused on business development.  Resolving any arising problems or complaints  Comply with laws, rules, and regulations requirements.  Reporting to the CEO of the Company Achievements:  Appreciated and awarded by the company as Employee of the Year 2016.  Promoted to Customer Service Manager based on annual performance review in 2017.

B
Branch In-charge cum Sales and Marketing Manager 13 May 2013 - 30 September 2015
Compass Logistics Pvt. Ltd., Delhi, India

Job Responsibilities:  Sales and Marketing  Business planning and strategy  Business processing improvement and development  Pricing strategy  Strategically plan and manage logistics, warehouse, transportation, and customer services  Direct, optimize, and coordinate full order cycle.  Maintaining metrics and analyzing data to assess performance and implement improvements.  Database Management  Meeting cost, productivity, accuracy, and timeliness targets  Liaising and negotiating with suppliers, vendors, and customers.  Assigned the tasks of processing import and export shipment freight forwarding operations by airfreight and sea freight.  Assigned for handling/monitoring all imports and exports shipments/projects by both Air and sea freight.  Assigned the tasks of maintaining shipment status and records.  Responsible for making shipment arrangements as per customer's requirements.  Co-ordination with the clients, principles, customs brokers, transporters, and shipping agents  Preparations of Rates and Quotations for customers and agents  Building and maintaining customer relations with existing clients and focused on business development.  Pricing  Customer Services  Resolving any arising problems or complaints  Comply with laws, rules, and regulations requirements.  Assigned the task of administration jobs.  Reporting to The Director of Company, India & KSA

O
Operations Supervisor 16 June 2002 - 15 September 2012
Natco Saudi Arabia, Jeddah, Saudi Arabia

Job Responsibilities:  Assigned the tasks of processing import shipment freight forwarding operations and projects by air and sea on an international and domestic basis and air export operations.  Assigned for handling/monitoring customs clearances of all import shipments/projects by both Air and sea freight.  Responsible for planning, developing, and implementing plans within client logistics management.  Handled the responsibilities of receiving goods, processing documentation, storing deliveries at the warehouse, and tracking and distributing materials/shipments as per customer’s requirements.  Responsible for assisting Logistic professionals with the load-out of items being shipped.  Assisting the Regional Manager in identifying and selecting emergency supplies and equipment according to supply procedures and procurement specifications  Liaising in preparations of Rates and Quotations for customers and agents  Responsible for making shipment arrangements as per customer's requirements.  Coordination with the clients, principals, customs brokers, transporters, and shipping agents.  Coordinating with transport companies, managing trucks with planning trips in an efficient way according to projects/shipment delivery requirements.  Prioritize items for dispatch as well as prepare distribution plans.  Assigned the tasks of maintaining shipment status and records.  Liaising with Warehousing, Transportation, and Shipments Distribution.  Costing and Invoicing  Assigned the tasks of handling customer complaints and implementing corrective action.  Building and maintaining customer relations with existing clients and focused on business development.  Expanding customer base via direct contact with potential clients.  Customer Services  Resolving any arising problems or complaints  Comply with laws, rules, and regulations requirements.  Reporting to both Managing Director and Regional Manager Achievement:  Appreciated and awarded by the company as an Employee of the Year 2006.

A
Accounts Assistant cum Auditor 01 April 1998 - 30 April 2001
V.K.S. & Associates (A Chartered Accountants Firm), Delhi, India

Job Responsibilities:  Maintaining Financial Accounts books for clients.  Periodic auditing of all account books for major clients.  Accounts settlements and annual balance sheet adjustments Achievements:  Promoted as Independent Auditor based on semiannual performance review.  Chosen as preferred Auditor by one of the leading clients, Malhotra Group of Companies, India’s No. 2 manufacturing company in the trade of L.P. gas stoves.

M
Marketing Executive 01 August 1997 - 28 February 1998
V. Behl Consultancy Pvt. Ltd., New Delhi, India

Job Responsibilities:  Field sales for Standard Chartered Bank Credit Card Operation  Building and maintaining customer relations with existing clients  Expanding customer base via direct contact with potential buyers  Customers Co-Ordination

D
Data Entry Operator 01 November 1995 - 31 July 1997
Nexus Equity Advertising Agency, New Delhi, India

Job Responsibilities:  Recording client inquiries-related data.  Organize and sort data monthly for major clients.

Skills

 Supply Chain Management  Logistics Management  Shipping and Freight Forwarding Operations  Operations Management  Customer Service Management  Business Organizing and Management  Sales and Business Development  Project Management  Transportation Management  Transportation and Distribution Operations  Third-Party Logistics (3PL) Operations Management  Warehousing Management System and Operations  Imports and Exports  Pricing and Administration Management  Vendors Management
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