Elizabeth Nzembi

Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks Increased efficiency by streamlining accounting processes and implementing new financial software Supported department objectives by participating in cross-functional projects with other departments as needed Collaborated with external auditors during annual audit process to provide necessary documentation and address any concerns or findings promptly Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping Prepared and filed tax forms Leveraged finance knowledge to strengthen controls and improve transparency Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks Provided journal entries and performed Used accounting software to issue tax returns

Communicated verification and authorization status updates with the national insurance department in the region to facilitate decision- making for patient admissions and insurance coverage thus increasing successful admissions by 30% daily. Maintained compliance with regulatory requirements by staying current on industry changes and updating policies accordingly thus reducing rejected claims by 75%. Improved interdepartmental communication to expedite claims processing and foster a collaborative work environment. Reduced claims processing time by streamlining documentation and communication procedures Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status Implemented innovative strategies for reducing claim cycle time without compromising quality or accuracy of decisions made Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently Followed up with customers on unresolved issues Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses Responded to inquiries by answering questions, providing information and directing customers to appropriate resources Maintained strong knowledge of basic medical terminology to better understand services and procedures

Spearheaded the communication department in coming up with a communication strategy for both internal and external dissemination of information. Served as clerical staff member for a music institution, greeting clients warmly and offered to assist with issues. Managed cross-functional teams to execute complex information management projects within scope, budget, and timeline constraints Leveraged analytics capabilities to derive valuable insights from vast datasets, informing strategic decision-making processes across the organization. Responded to numerous reference calls daily, helping patrons with specific information needs Executed setup and breakdown of speakers, cables and computers Resolved complaints tactfully and professionally. Kept catalog orderly and updated with latest material additions and removals Notified supervisors when major equipment repairs were needed Worked with teachers to provide students with lifelong learning and research skills