Kamran Ali
About Candidate
Self-motivated and cheerful customer service professional with
5+years of experience helping riders & customers navigate web
sites and resolving service issues.I am enthusiastic,self
motivated, reliable, responsible, and hard-working person,I am a
mature team worker and adaptable to all challenging situations.I
am able to work well both in a team environment as well as
using my own initiative.I am able to work under pressure and
adhere to strict deadline.
Location
Work & Experience
Communicated with customers to determine pick-up or delivery needs • Demonstrated internal and external customer service Completed order forms and collected payments to keep customer accounts current • • Delivered rush merchandise on schedules to meet customer targets • Established Grouped and routed deliveries according to designated areas to maintain efficient delivery times • • Obtained signatures needed to complete and process all paperwork efficiently • Created the scope and requirements for company projects
Minimized complaints by promptly advising customers of changes in the schedule and delivery times. • Performed thorough bike care and maintenance to ensure problem-free delivery services. • Collected food orders efficiently, ensuring order accuracy to swiftly begin the delivery process
Completed and submitted daily operations logs and paperwork for well maintained delivery records. • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns. • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair. • Ensured timely, error-free daily deliveries of food packages, covering large geographical areas. • Updated routes based on real-time weather and road conditions, decreasing delivery times to meet deadlines. • Reported delivery of goods and document errors to management, enabling prompt resolution. • Minimized complaints by maintaining clear communication with customers, and promptly advising of schedule changes. • Selected, trained, and performance-managed staff to build the results-focused team. • • Adjusted inventory levels to keep obsolescence and cost low. • Directed daily operations to achieve maximum output and reduce costs
