About Candidate

Driven Account Manager/ Cashier seeking a position in Organization to utilize my five (5) years of experience in fast-paced, high-volume environment with strong accounting and interpersonal skills. Ability to work under pressure to provide efficient and accurate checkout experiences.

I also have experience in conducting credit, gift card and cash transactions in the retail environment. Seeking full-time / part-time cashier position to utilize previous experience using cash register systems along with strong attention to detail and organizational skills to maintain a professional environment for customers.

Location

Education

F
First Degree 2018
University of Profesional Studies Accra Ghana

Bachelor of Science in Accounting

W
West Africa Senior Certificate Examination 2013
Akumadan Senior High School

Accounting

B
Basic Education Certificate Examination 2010
Kwamang Methodist Junior High School

General Studies

Work & Experience

A
Accounting Clerk 2021 - Current
Al Keroum Metal Plating

1. Collect cash, checks, and credit card payments from customers. 2. Make change accurately and efficiently. 3. Deal with returns and refunds as necessary. 4. Maintain cash control over register drawer and verify amounts are correct. 5. Answer customer questions as they arise. 6. Calculate customer bills through cash register ringing. 7. Update and maintain the general ledger.

A
Account Manager 2019 - 2021
Wesley Clinic and Maternity Home

1. Take inquiries and requests from customers and address their needs. 2. Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs. 3. Meet regularly with other members of the team to discuss progress and find new ways to improve business. 4. Generate progress reports to give to clients and higher-ups within the organization. 5. Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly. 6. Effectively and efficiently handling cash and credit card payments. 7. Manage daily balancing and reconciling of office accounts and handle daily bank deposits. 8. Document bank transactions by processing checks and online deposits in a proactive manner. 9. Enforce credit policies to ensure that defaulters and patients with extended credits pay on time. 10. Coordinate efforts with the accounting department to ensure that payments to suppliers are timely processes. 11. Enter all payments received from suppliers, cafeteria, and pharmacy into designated databases. 12. Transfer income activities into accounting applications such as QuickBooks and ensure the integrity of entered data. 13. Record returned checks into patient accounting systems and initiate follow-ups. Post payments to appropriate accounts and maintain logs of daily receipts. 14. Maintain petty cash logs, receipts, and balances. 15. Coordinate activities with the accounting department to ensure the creation of daily, weekly and monthly reports. 16. Handle cash clearing and credit balancing activities along with determining and investigating unidentified accounts.

C
Cashier 2018 - 2019
City Retail Supermarket

1. Manage transactions with customers using cash registers. 2. Scan goods and ensure pricing is accurate. 3. Collect payments whether in cash or credit. 4. Issue receipts, refunds, change or tickets. 5. Redeem stamps and coupons. 6. Cross-sell products and introduce new ones. 7. Resolve customer complaints, guide them and provide relevant information. 8. Greet customers when entering or leaving the store. 9. Maintain clean and tidy checkout areas. 10. Track transactions on balance sheets and report any discrepancies. 11. Bag, box or gift-wrap packages. 12. Handle merchandise returns and exchanges.

Skills

Microsoft Excel
90%
PO system
100%
Tally9 Accounting Software
80%
Computer operating
100%
Printing and typing
100%
Emailing
100%
Computer operating system installation and integration
100%
Microsoft Office Suit
100%
Computer programming
70%
Accounting skills
100%