Emmanuel Nemavhola

About Candidate

Process Handling; Project Management; Technical Equipment Handling; Communication; Coaching; Decision Making; Problem Solving; Leadership; People Development; Purpose Building; Planning; Analytical; Stress Handling Techniques; Strong People Management; Report Writing; Quick Thinker; Time Management; Self-Management

Location

Education

G
Grade12 2004
Dengenya

Matric

Work & Experience

T
Technical officer 09 August 2010 - Current
Telkom

Perform tests, provide technical support and conduct activity management on all wholesale supported products and service. Processes Faults/ Complaints on All Wholesale Supported Products and Service. Receive, analyse request or fault. Validate information. Run test procedure. Test line with relevant line testing equipment. Receive and analyse results. Log and/or clear up-front faults. Update system(s). Forward to relevant section. Track and monitor progress. Provide feedback. Determine nature of support to be provided. Execute support actions. Provide regular feedback. Liaise with role players. Track/ monitor/ escalate progress. Provide feedback to relevant role players</p> <p>Coordinated Tasks/ Dispatches Obtain relevant list of orders / faults (information) Analyse list of orders / faults Identify discrepancies (orders/ faults) Task/ dispatch orders/ faults/ discrepancies to relevant role players Update system information Track / monitor / escalate progress. Provide feedback.

Skills

Technical officer
100%
Driver
100%