Stella Irukwu

• Generate daily open order, POC and ad hoc reports for various regional, zonal and area sales managers in order to assist them in tracking and monitoring customer orders.<br /> • Carry out products image update at the Virto backend whenever required.<br /> • Assist with outlet validation, creation and resetting of password for over 1000 outlets on Virto backend.<br /> • Attend to incoming mails that are centered on distributor mapping issues, outlet activation and deactivation and non-visibility of MyJara points on the Quick Drinks application.<br /> • Daily attend to customers issues/complaints via phone calls, WhatsApp and Telegram groups, thereby increasing Quick Drinks app usage and order placement rapidly.<br /> • Engage in NPS calling of customers to get their feedbacks on their usage of the Quick Drinks application and developing ways to make their experience better.<br /> • Use audit logs to change the status of failed Orders on Quick Drinks application.<br />

• Planed and coordinated sporting activities, graduation and end of year parties for staff and students.<br /> • Assisted in lesson planning and organization for all members of staff, scheduled and coordinated meetings and prepared minutes of every meeting.<br /> • Collected school and other fee payment slips from parents and issued receipts.<br /> • Maintained and organized school and students records both electronically and manually.<br /> • Ordered and managed office supplies and executed other duties such as printing and photocopying.<br /> • Responded to enquiries from existing and prospective parents via phone calls.<br />

• Engaged in B2B marketing and built relationships with clients by developing a good understanding of their companies.<br /> • Advertised vacant positions on social media on behalf of clients.<br /> • Received and reviewed applications, managed interviews and tests and created a shortlist of candidates for clients.<br />

• Managed, organized and updated files, records, correspondence, and reports.<br /> • Conducted criminal background checks and drug-screens on all job applicants, engaged in the data entry process of new hires, and carried out the payroll process for all employees using the ADP system.<br /> • Closed out terminated employees in the HR and Payroll databases by creating termination files for them and administered benefits to every employee.<br /> • Maintained all personnel and recruitment files and served as the first point of contact for every employee.<br />

• Scheduled management meetings, screened all incoming calls to the Plant Manager and maintained office supplies.<br /> • Processed monthly dockets for all employees to receive the company’s products as part of their benefits.<br /> • Prepared power point presentations and created tables and charts of daily production and sales on excel spreadsheet for the plant manager whenever required.<br /> • Maintained office supplies to ensure that they never ran out.<br />