Customer Quality Engineer
Ivrea, Via Torino, 9, Rivoli, Piedmont, Italy Engineer Jobs
Job Description
Orienta Spa is seeking a Customer Quality Engineer for a client in the automotive industry. The role focuses on maintaining customer satisfaction through quality assurance and effective problem resolution.
Responsibilities
- Manage customer complaints and develop action plans
- Monitor and manage customer ratings
- Oversee customer audits and approval procedures
- Conduct structured problem-solving activities
- Organize and manage customer visits
- Analyze customer KPIs with monthly reporting
- Ensure compliance through continuous monitoring of quality portals.
Requirements
- Years in Automotive Quality role
- Proficient in complaints management (8D Report)
- Knowledge of Kaizen methodologies
- Familiarity with customer quality portals
- Understanding of KPIs and customer satisfaction
- Experience in process audits
- Core quality tools: PPAP, APQP, FMEA, SPC, MSA
Qualifications
- Excellent communication and interpersonal abilities.
- Analytical skills Problem-solving abilities
- Communication skills
- Interpersonal skills
Benefits
- Competitive salary package
- Opportunities for professional development
- Dynamic work environment
- Health and wellness programs.
About this Customer Quality Engineer role
This Customer Quality Engineer opening is based in Ivrea, Via Torino, 9, Rivoli, Piedmont, Italy. The role is listed under Engineer Jobs, with an advertised salary of EUR 1000 - 1500 per month.
How to Apply
Use one of the application methods provided for this job.